Terms & Conditions

The following terms and conditions are set out to help all parties be aware of and clear about the services provided for their wedding day and the responsibilities of all parties involved. Weddings are filmed as they happen with no retakes normally possible. It is this spontaneity that makes them so special and memorable. The booking process and these terms and conditions, form an integral part of the booking contract and there will be no variation unless accepted in writing by both parties.

Read the small print

Deposit/Payment

A non-refundable deposit of £200 is required to secure a booking. Full payment of the remaining balance is required 28 days before the wedding date.

Cancellation

All cancellations must be in writing (email or letter). Should, for whatever reason, you have to cancel the booking the following charges will be applicable:

  • 28 days or more before the wedding date the balance will not be chargeable and the non-refundable deposit retained
  • 27 days or less before the wedding date the full balance is chargeable and the non-refundable deposit retained.

Should, for whatever reason, we need to cancel there will be a full refund of all monies paid which is the limit of any liability on the part of MAC Videography.

Filming

It is your responsibility to obtain any permissions, licences and pay any fees to any venues/ locations or entertainers/musicians performing, where filming will take place (if applicable). Unless you advise us otherwise, we will assume all persons attending the wedding have consented to being filmed. We respect the wishes and regulations of anyone officiating at the wedding ceremony which may limit where we position cameras and other equipment. There may be other restrictions such as a limit to movement around the venue or certain parts of the ceremony which we are not allowed to film. We make every effort to produce a quality film and ensure all our equipment is of the highest quality and regular maintained. We employ several back-up strategies for sound and vision however, we cannot be held responsible for any lighting, sound or interference issues caused by circumstances outside our control. This includes camera/equipment failure, adverse lighting, noise issues and restrictions imposed by venues. We use our professional expertise and discretion to ensure that significant parts of the day are recorded. Unfortunately, we cannot guarantee that we will be able to record every aspect of the day as filming takes place ‘live’. We retain artistic licence. We make every effort to arrive at locations on time but we cannot be held responsible for lateness or non-attendance caused by circumstances outside our control such as traffic delays, severe weather conditions, unforeseen illness/incapacity, accident, technical, camera or equipment failure. In such circumstances we will contact you as soon as possible to discuss alternative arrangements. We aim to be as discreet as possible during the day and work alongside the official photographer. We follow the events of the day as they happen and therefore, are not in control of the setting. This may lead to some images being in high shadow/contrast or partial/temporary obstruction of subjects being filmed or issues of low/mumbled/no sound. We may be unable to take footage if the official photographer is not willing to allow filming when they are working. We do not usually film during the wedding breakfast and whilst we will not join the reception guests we would ask that refreshments are provided for the videographer/s during this time if it is stated on the proposal document. In this way we can remain on site. Whilst we aim to film as much as possible during the day, we cannot guarantee a minimum amount of footage that will be taken on the day or a minimum length for a couple’s film, this is due to the ‘live-event’ nature of the day and the unique structure of each individual wedding.

Drone Filming

Using a drone to film segments of your wedding is included as part our film kit for the day and is not charged as an extra. The use of the drone is not guaranteed and is dependent on, but not limited to, airspace restrictions, venue health and safety policies, venue landscape, inclement weather including poor visibility or low lighting, time constraints or excessive wireless interference preventing safe take-off and landing.

We will do our best to use the drone as much as possible, where possible. It is the couple’s responsibility to obtain permissions from the venue. We will comply with all rules and regulations set out by the CAA to ensure safe flying at all times, including but not limited to safe distances from all people and buildings and the drone cannot fly directly overhead of a mass group of people for safety reasons.

Health and Safety

We will work with Health and Safety issues in mind and reserve the right not to film in dangerous or unsafe situations.

Editing

If there is any particular music you would like to be included in your film please let us know before your wedding day. We will advise you if there are any particular issues with your choice(s). If no specific music is requested we will choose appropriate music which usually includes the “Walking down the aisle” and first dance soundtracks. Upon delivery of your films, you must notify us within a reasonable time-frame should you experience any playback issues and we will make every reasonable attempt to resolve them.

All editing decisions are to the videographer’s discretion. Our package does not factor in time for amends to the final edits of your films. To ensure a smooth workflow and to mitigate any possibility of amends being sort, a pre-wedding consultation takes place to ensure that we understand the couple’s music choices, suggestions, and any other personal preferences before filming of your day and post-production commences. It may be possible to accommodate requests for minor changes or “tweaks”. This is at the videographer’s discretion. We do reserve the right to apply a charge should extra time be needed in the event that the amendments significantly alters the composition of your current films.

Copyright/Terms of Use

MAC Videography retains copyright on all materials recorded including the final creatives. You are free to make copies, publish and share your wedding videos on a non-commercial level with friends and family, on any platform or media, online or offline. The commercial re-distribution, public broadcast or any other commercial use of any materials recorded is prohibited and must seek a commercial agreement and prior consent from MAC videography. It is not our policy to offer the raw footage to couples or to third parties.

Social Media

We reserve the right to display parts of the content recorded from your wedding online on our website and via our social networking platforms. We do respect your privacy and will not share full edits of the ceremony or wedding speeches.

Liability

In the unlikely event of complete equipment failure or other circumstances outside our control which means we are unable to film your wedding you will receive a full refund. We will not be liable for any further damages.